Cookie Statement

This Cookie Statement explains how Super Retail Group Limited (ABN 81 108 676 204) and its subsidiaries (together Super Retail Group, we, us or our) use cookies and similar technologies across our digital services.

This Cookie Statement applies to all Super Retail Group businesses in Australia and New Zealand.

In this Cookie Statement, digital services means any website, online store, mobile application, digital wallet experience or other digital service owned, operated or provided by or on behalf of any of our businesses.

We use cookies to operate and secure our digital services, remember your preferences, understand how our digital services are used, improve customer experiences, and support analytics, personalisation and advertising.

Contents
  1. What are cookies?
  2. What types of cookies do we use?
  3. How we use cookie information
  4. How do I manage cookies?
  5. Contact Us
  6. Changes to this Cookie Statement

1. What are cookies?

Cookies are small text files placed on your device when you visit or use a digital service. We also use similar technologies, such as pixels, tags, software development kits (SDKs) and advertising identifiers. In this Cookie Statement, the term cookies includes these similar technologies unless the context indicates otherwise.

Cookies may collect information about how you use our digital services and interact with our content, communications and advertisements, including:

  • your device, browser, IP address and approximate location;
  • pages, content and products you view or search for;
  • items you add to your cart;
  • how you interact with our digital services, emails and advertisements; and
  • preferences and settings you choose on our digital services.

If you log in, use a membership or we otherwise recognise you, information collected through cookies may be linked to information associated with your account, membership or interactions with us.

Where information collected through cookies is personal information, we handle it in accordance with our Privacy Policy. For more information about how we handle personal information, please see our Privacy Policy.

2. What types of cookies do we use?

We use different types of cookies for different purposes.

  • Essential cookies: These cookies are necessary to operate and secure our digital services and support functions such as account login, shopping carts, checkout and fraud prevention.
  • Functional cookies: These cookies remember your preferences and support features that provide a more personalised experience.
  • Performance cookies: These cookies help us understand how our digital services are used so we can improve their performance and the customer experience.
  • Advertising and social media cookies: These cookies help us measure our marketing, support social media features, and provide content and advertising that may be relevant to you.

We use suppliers and service providers to support functions such as the operation of our digital services, analytics and advertising. These providers may set cookies or receive information collected through cookies and may handle that information in accordance with their own privacy policies and terms.

3. How we use cookie information

We may use information collected through cookies to operate, secure and improve our digital services, understand how customers engage with our brands, measure our marketing, and personalise customer experiences and communications where permitted by law.

We may also combine and use this information across Super Retail Group brands for these purposes. For more information, please see our Privacy Policy.

4. How do I manage cookies?

When you visit our digital services, we may display a notice about our use of cookies.

You can manage or delete cookies through your browser or device settings. Disabling some cookies may affect how our websites work.

Advertising and social media platforms, such as Google and Meta, may also provide settings that allow you to manage how your information is used for advertising on their services. Please refer to the relevant provider’s privacy policy and settings.

5. Contact Us

If you have questions or concerns about how we use cookies, please contact our Privacy Team via email at: privacy@superretailgroup.com.

6. Changes to this Cookie Statement

We may update this Cookie Statement from time to time. The latest version will be available on our websites.

Current as at 7 October 2026

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Standard hours
Monday – Friday: 10am – 8pm NZST
Saturday – Sunday: 11am – 7pm NZST
Call
Standard hours
Monday – Friday: 11am – 9pm NZDT
Saturday: 12am – 8pm NZDT
Sunday: closed