The Supercheap Auto team are looking forward to serving you in store once again.
Due to high demand, we have introduced a temporary limit of 2 per customer on selected:
- Hand Cleaners
- Hand Sanitisers
- Methylated Spirits
- Isopropyl Alcohol Spray
This will help to maintain availability for all our customers. Thank you for your patience, we apologise for any inconvenience caused.
Are Supercheap Auto stores open?
All Supercheap Auto stores in New Zealand will be reopening to in store shopping from Thursday the 14th May.
Are there any changes to store trading hours?
Is Contact-free Click & Collect available online?
Yes it is. All you have to do is place your order online and choose Contact-free Click & Collect as your delivery method. You will get notified you’re your order is ready at store*. When you arrive at store for collection there is no need to leave your car as we’ll bring your order out to you! Find out more here.
Is Home Delivery still available online?
Yes, we will deliver your order to your door, Contact-free.
What are the delivery timelines? Is there a delay?
There are currently no expected delays for online orders, delivery time estimates are provided at cart. To track your online order visit here.
Can batteries & paint be delivered?
Unfortunately due to restrictions in freight, these products may not be available for delivery online.
Will I have to sign for my delivery?
No, you will not be required to sign for your delivery.
Couriers will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. They will then ask for the recipient's name (to record proof for delivery) and leave the parcel on the ground at their feet.
If no one comes to the door and there is no Parcel Leave service in place, the courier will follow the standard process which is to leave a card with details of the delivery and return the parcel to the depot.
How can I track my order?
Online order tracking is available by clicking here.
What if I want a refund/exchange?
Our normal refund process applies. You can view it here.
Are Services and Fitments still available?
Fitments and services are available across our store network. For further information and offer availability please contact your local store.
Information current as at the 10th of June
We thank you for your continued patience and support as we work through these challenging times together.