Contact Free Click & Collect

Purchase your items online and collect them in 1 hour, Contact-free.

Order online & choose Click and Collect

1. Order online & choose Click and Collect

Receive SMS alert when your order is ready

2. SMS alert when your order is ready

Drive to the store, park & call us

3. Drive to the store, park & call us

Delivered to your boot

4. Team will deliver your order to your boot

Check your confirmation email for your order number and store phone number.
Note: For all bulky item orders, please bring a friend.

What you'll need to bring with you

There are only two items you'll need to bring with you when collecting your Click & Collect order:

  • Order confirmation (either digital or printed)
  • A valid Photo ID

Frequently Asked Questions

Contact-free Click & Collect is our way of keeping our customers and team safe during the COVID-19 outbreak. This option allows you to browse and shop online and collect your order from your selected store without having to enter the store.

After your order has been placed you will receive an email or SMS (depending on what you selected as preferred contact) confirming your order is ready for collection, along with the store details including phone number. We advise you to leave home after receiving your confirmation email/SMS - visiting the store earlier may result in your items not being ready. On arrival and calling the team in-store, they will advise the wait time to bring your order to your vehicle - there may be a delay of up to 15 mins during busy times.

Orders must be collected during store opening hours. Store trading hours are displayed online on our store locator page and can vary by location.

Need Help?

We are currently experiencing a large volume of enquiries. We will endeavour to respond as soon as possible. Thank you for your understanding and apologies for any inconvenience caused.

If you have any questions
or need help with your account.

Please email or contact us on web chat.

Customer Care Centre:
Mon - Fri:
11:00 - 19:30 NZST
Sat - Sun:
9:00 - 18:00 NZST